Accessibility

We want everyone to be able to find, compare and buy from MyDIY.

What we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That means the site should work with a keyboard alone, with screen readers and zoom, and with text that is large and clear enough to read.

How we check

We check the main pages (home, listings, a product, the basket and checkout) with an automated accessibility checker, at desktop and mobile widths, when the site changes. Automated checks do not catch everything, so we also act on anything you tell us.

Known issues

  • Product photos are shown for illustration and may carry a different brand from the product supplied. The product name and specifications are the accurate description.

Tell us about a problem

If something on the site is hard to use, or you need information in another format, please contact us or email office@mydiy.online or call 01282 960 899. Tell us the page and what went wrong, and we will put it right or find another way to help.

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